Clock Warranty Policy

1-Year Warranty Pana Objects clocks are built to last. We provide a 1-year warranty on the clock movement (mechanism) starting from the date of purchase.

• Coverage: This warranty covers technical defects in the movement, such as the clock failing to keep time or stopping under normal usage conditions.

• Exclusions: The warranty does not cover damage resulting from accidental drops, impact, unauthorized repairs, use of incorrect battery types, or exposure to extreme humidity and direct sunlight.

Post-Warranty Service We believe in the longevity of our products. Even after the 1-year warranty has expired, we continue to offer a Movement Replacement Service.

• If your clock encounters any issues after the warranty period, you can send it back to our studio for a professional movement replacement.

• Service Fee: A nominal fee for replacement parts and shipping will apply.

• Our goal is to ensure that your Pana Objects clock remains a timeless piece in your home for years to come.

For Claims & Services: Please contact our support team via Line Official: @panaobjects with a photo of the item and your proof of purchase.

Wood Nature & Care Instructions

• Nature of Wood: Natural wood is a living material. It may slightly expand or contract depending on the humidity and temperature of the environment. This is a completely normal natural characteristic of solid wood and is strictly not considered a manufacturing defect.

• Care Instructions: To preserve the timeless beauty and texture of the wood, please avoid placing the product in highly humid areas or under direct sunlight. For cleaning, simply wipe gently with a clean, soft, dry or slightly damp cloth. Avoid using any harsh chemicals or abrasive cleaners.